Accreditation Process


"FOCUS is like a health and wellness program for an organization."

Andrew Lewis

Executive Director Niagara Support Services and NTEC


In March 2010, we launched our renewed standards. In developing these standards, a comprehensive process was undertaken. This entailed:

  • completing research into expectations and best practices around the world.
  • a comparison of current standards from different organizations in Canada, the U.S., the U.K, Australia, New Zealand and other jurisdictions.
  • surveys and interviews with the people who will use them.
  • These standards have been organized into the keystone and cornerstones of high quality services.

For a copy of our 2010 standards, E-mail us